Shipping Policy
This Shipping Policy explains the shipping and delivery terms for physical products purchased from The House of Monfleche.
1. Digital Magazine
The digital edition of The House of Monfleche is delivered electronically as a downloadable PDF.
Digital products do not require physical shipping. After successful payment and order processing, eligible customers will receive access to download their purchased digital magazine.
2. Physical Magazine
The physical edition of The House of Monfleche will be shipped when it becomes available for purchase.
3. Shipping Within India
Shipping is free for physical magazine orders delivered within India.
No additional shipping charge will be added to eligible Indian delivery addresses at checkout.
4. International Shipping
Physical magazine orders delivered outside India are subject to shipping charges.
The applicable international shipping charge will be displayed at checkout and will be payable by the customer.
International shipping charges may vary depending on the destination, package, shipping service, and other applicable factors.
5. Delivery Address
Customers are responsible for providing a complete and accurate delivery address when placing an order.
We are not responsible for delays or failed delivery caused by incorrect, incomplete, or outdated address information provided by the customer.
6. Delivery Time
Delivery times may vary depending on the destination, shipping provider, customs procedures, weather conditions, and other circumstances outside our control.
Estimated delivery times, where available, may be provided at checkout or after the order has been dispatched.
7. International Customs and Duties
International orders may be subject to customs duties, import taxes, local taxes, or other charges imposed by the destination country.
Unless otherwise stated, any such charges are the responsibility of the customer.
8. Order Tracking
Where tracking is available, tracking information may be provided to the customer after the physical order has been dispatched.
9. Damaged or Incorrect Orders
If your physical magazine arrives damaged, defective, or is different from the product ordered, please contact us within 7 days of delivery.
Please provide your order number and clear photographs of the package and product so that we can review the issue and determine an appropriate resolution.
Please refer to our Refund and Returns Policy for further information.
10. Shipping Delays
Although we aim to process and ship orders within a reasonable timeframe, delivery may occasionally be delayed due to circumstances beyond our control, including courier delays, customs processing, severe weather, public holidays, or other unforeseen events.
11. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
The House of Monfleche
Email: Suparna@monflecheheart.com
Website: magazine.monflecheheart.com
Contact: Contact Us