Refund and Returns Policy

Thank you for purchasing from The House of Monfleche.

We aim to provide high-quality digital and physical editions of our magazine. Please read our refund and return policy carefully before making a purchase.

1. Digital Magazine

The House of Monfleche digital edition is provided as a downloadable PDF.

• Digital magazine purchases are generally non-refundable once the PDF has been downloaded or accessed.
• If you experience a technical problem and are unable to download or access your purchased magazine, please contact us and we will assist you.
• If you accidentally purchase the same digital edition more than once, please contact us so we can review the order and arrange an appropriate resolution.
• Refund requests must be submitted before the digital product has been downloaded, except where there is a genuine technical issue or duplicate payment.

2. Physical Magazine

The physical edition will be available for purchase when stock is available.

If you receive a physical magazine that is:

• Damaged during delivery
• Incorrect
• Defective or materially damaged

Please contact us within 7 days of delivery with your order number and clear photographs of the package and product.

After reviewing the issue, we may offer a replacement or refund where appropriate.

3. Change of Mind

We do not accept returns or refunds simply because a customer has changed their mind after purchasing or receiving the product, except where required by applicable law.

4. Shipping

India

Shipping for the physical magazine is free within India.

International Orders

For international physical orders, shipping charges are payable by the customer and are added at checkout.

Any customs duties, import taxes, or other charges imposed by the destination country are the responsibility of the customer unless otherwise stated.

5. Refund Processing

If a refund is approved, it will generally be processed through the original payment method used for the purchase.

The time required for the refunded amount to appear in your account may depend on your payment provider or bank.

6. How to Request a Refund or Replacement

Please contact us with:

• Your name
• Order number
• Email address used for the purchase
• Reason for the refund or replacement request
• Relevant photographs or other supporting information, where applicable

Email: Suparna@monflecheheart.com

You can also contact us through our Contact Us page.

7. Policy Changes

The House of Monfleche reserves the right to update or modify this Refund and Returns Policy when necessary. Any changes will be published on this page.